REFUND POLICY

Last updated: October 1, 2024

At Petit en Bouche LLC, we strive to provide our customers with an exceptional dining experience and high-quality products. If you are not fully satisfied with your purchase, we are here to help.

1. Eligibility for Refunds and Returns

• To be eligible for a refund or exchange, you must contact us within 90 days of your purchase.

• The product must be in its original condition and packaging.

• Perishable items such as food are not eligible for refunds unless the item was defective, damaged, or incorrect at the time of delivery.

2. Non-Returnable Items

• Gift cards

• Any items marked as "final sale" or "non-refundable"

• Customized or special-order items

3. Refund Process

• Once we receive your request for a refund, we will review your case and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.

• Please note that the time it takes for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

4. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us to arrange an exchange.

5. Late or Missing Refunds

• If you haven’t received a refund after the processing period, first check your bank account again.

• Then contact your credit card company or bank. It may take some time before your refund is officially posted.

• If you’ve done all of this and still have not received your refund, please contact us at info@petitenbouche.com.

6. Cancellation Policy

• If you wish to cancel your order, please contact us within 90 days of placing the order.

• Orders that have already been prepared, shipped, or delivered may not be eligible for cancellation or a full refund.

7. Contact Information

If you have any questions or concerns about our Refund Policy, please reach out to us: info@petitenbouche.com